New Service Request

Welcome to Zipp Road Utility. Please complete a New Service Request online, or download it from below. Once you complete the service application please scan and email the document, along with your proof of ownership, to and We look forward to serving your wastewater needs.

The ZRU Service Confirmation Affidavit Process:

  1. Download or complete the service application online and submit to ZRU, along with your proof of ownership.
  2. ZRU will send you an email with your new account Information and instructions on how to pay your deposit.
  3. Set up your new online account, after the 24 hours activation period has expired, using the detailed account information received and pay your deposit.
  4. Forward ZRU a copy of the proof of payment for the deposit via email.
  5. A ZRU Service Confirmation Affidavit will be issued to you and GVSUD to establish water services.
  6. Contact GVSUD directly (830) 914-2330 and provide them with your ZRU Service Confirmation Affidavit to establish water service.

New Accounts will be set up from 8:30 am – 4:30 pm. Documents needed – proof of ownership, renters agreement, or property management agreement, along with copy of your ID. You will need to establish your water service with Green Valley SUD (830) 914-2330.

> Click here to download/view the ZRU New Customer Service Agreement and Application

> Click here to download/view the ZRU Exhibit A – Prohibited Waste

Wastewater Treatment (Sewer) Rates & Fees

Zipp Road Utility (ZRU) charges a monthly flat rate fee of $65.00 + 1% TCEQ Tax. Customer’s monthly ZRU sewer fee  is consolidated with Green Valley Special Utility District’s (GVSUD) Water bill and are due by the 10th of each month. The $85.00 / unit deposit is the only payment made directly to ZRU to begin service. More information on how to make an online payment and account details will be sent via email once the completed service application has been received. Payment can be made online 24 hours after you receive your account details. A 3% service fee will be incurred on all online transactions. We accept mailed money orders and checks delivered to P.O. Box 701201, San Antonio, TX 78270. Disconnection notices and service terminations will adhere to GVSUD’s schedule which can be found online through their website. If services are terminated, the Customer may need to pay an unlock fee according to GVSUD’s re-connection fee rate. Zipp Road Utility is  not liable for any property damage caused by termination of service due to delinquent  accounts. You will need to provide the sewer service confirmation affidavit to Green Valley in order to establish your water service. Zipp Road Utility is not liable for any property damage caused by termination of service due to delinquent accounts. ZRU is not responsible for US mail delivery and failure to receive your bill does not excuse payment.

Fee’s Table

Deposit (Duplex – 2 units) $ 50.00/unit
Deposit (Homeowner) $ 50.00
Transfer/Admin Fee $ 35.00/unit
Deposit $ 50.00
Transfer/Admin Fee $ 35.00
Late Fee 10%
Returned Check / NSF $ 38.00
Non-payment of Bill $ 25.00

Request to Disconnect Wastewater Service

> Click here to download/view the Wastewater Service Disconnection Request 

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